PUNCTUALITY

To remain courteous of others, please arrive on time for scheduled appointments. Please contact a salon coordinator if it appears that you are going to be late to an appointment. If you are expecting to be more than 10 minutes late, we cannot guarantee completion of the services booked, but as always, we’ll make every effort to do so.

REPAIR

Lacquer polish or regular polish is short-term polish that is not guaranteed.

Gel/shellac polish manicures are guaranteed for 7 days after your appointment excluding breakages. If you notice light chips or lifting in the first 7 days, please call us to schedule a free repair.

Nail enhancement (Acrylic, Dipping Powder) services are guaranteed for 7 days after your appointment. If you notice light chips or breakages in the first 7 days, please call us to schedule a free repair.

Repairs after 7 days for breakages, tears, corner breaks are $5+. Please bring your receipt to show proof of services.

REFUND

Services are non-refundable. If for any reason you are unsatisfied with your service, we will be more than happy to fix it for you. Please do not hesitate to let our front desk or an on-site manager know of any concerns. We’re here to help!

PAYMENT

We accept cash, Visa, MasterCard, American Express or Discover credit cards for payment.

Unfortunately, we do not accept checks.

GIFT CERTIFICATES

All gift certificate sales are final. Gift certificates are not refundable or exchangeable. Gift certificates should be treated as cash and are not redeemable if lost or stolen. Beautique is not responsible for unauthorized use, lost, stolen damaged gift certificates.

All gift certificates expire 1 year from the date of purchase.

Gift certificates are not able to be redeemed as gratuity for services.

PRICES

Prices are subject to change without notice.

CANCELLATIONS

Cancellations must be made 24 hours in advance. We recommend that you make reservations well in advance so that your desired time can be reserved.

*** Please reference the group party section for group party cancellations.

GROUP PARTY

(5 OR MORE GUESTS)

To stay on schedule, all members of your party should arrive 15 minutes prior to your appointment time. Please contact us at (513)268-7777 for more special party reservation offer details.

*** A deposit may be required at the time of booking for group parties. The deposit is nonrefundable for no shows. Cardholder will be held responsible for this charge. There will not be a charge for cancellations given with 24 hours notice.

CELL PHONES, CONVERSATIONS & CHILD SUPERVISION

All cell phones should remain on silent and conversations limited while in service areas. We ask that all guests keep voice levels to a minimum as we have created a serene and relaxing atmosphere. Children should be supervised at all times  and remain respectful to those receiving services around them. This is your time to relax and rejuvenate!

PERSONAL BELONGINGS

Please leave all jewelry and valuable items at home. Beautique is not responsible for lost, stolen or misplaced items.

MEDICAL CONDITIONS

Please inform your nail technician of any medical conditions that may impact your visit. It is also imperative that we are aware of potential contagious conditions on your hands and feet. If such a condition exists, we cannot provide service(s) to you without written consent from your physician. We cannot provide services if open or infected wounds are present. If you have such a condition or think one may exist, please notify of us promptly before the service.

PETS

No Pets allowed. Service animals specifically trained to aid with a disability are welcome.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE.